I have my daughter's phone listed as a device in the Find My app - it hasn't updated location since 11/27/21 - it does update on her dad's Find My app. There's no longer a refresh icon - how do you force refresh?
iPhone 12, iOS 15
Hello 14miche,
Being able to ensure your family members location updates as expected in Find My is important, and Apple Support Communities is a great place for help!
It sounds as though you’ve verified the location is being shared from your daughter’s iPhone as outlined in the following article.
Share your location with your family
If you haven't already, make sure the correct device associated with your daughters Apple ID is sharing the location. For example, if your daughter has another Apple product it may be possible the location is being shared from that device. If the correct device is sharing the location, the next step would be to restart your device. You can find the steps for restarting your iPhone via the following link.
You’ll also want to make sure the devices are running the latest iOS. If you need to reference the steps for updating, those can be found in the article below.
Update your iPhone, iPad, or iPod touch
Let us know how that goes!
Hello 14miche,
Being able to ensure your family members location updates as expected in Find My is important, and Apple Support Communities is a great place for help!
It sounds as though you’ve verified the location is being shared from your daughter’s iPhone as outlined in the following article.
Share your location with your family
If you haven't already, make sure the correct device associated with your daughters Apple ID is sharing the location. For example, if your daughter has another Apple product it may be possible the location is being shared from that device. If the correct device is sharing the location, the next step would be to restart your device. You can find the steps for restarting your iPhone via the following link.
You’ll also want to make sure the devices are running the latest iOS. If you need to reference the steps for updating, those can be found in the article below.
Update your iPhone, iPad, or iPod touch
Let us know how that goes!
how to refresh device location in find my app?
