Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to cancel subscription from apple

Hi I pay $2.99 a month to Apple for storage that I do not need anymore. I am unsure of how to cancel this. Please help.

iPhone 11, iOS 15

Posted on Jan 7, 2022 1:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2022 2:31 PM

Hi,


Sorry to hear you are wanting to downgrade your iCloud+ storage plan.


In order to downgrade, you would go to your device Settings > Name > iCloud > Manage Storage > Change Storage Plan > select the 5GB free plan.

Keep in mind that all content will be lost/erased/removed that exceeds the 5GB plan moving forward.


If you are also requesting a refund for the most recent renewal, in addition to cancelling the plan, you can submit a refund request online at reportaproblem.apple.com.


Hope this helps.


Resources

1 reply
Question marked as Top-ranking reply

Jan 7, 2022 2:31 PM in response to Slizzyxlizzy

Hi,


Sorry to hear you are wanting to downgrade your iCloud+ storage plan.


In order to downgrade, you would go to your device Settings > Name > iCloud > Manage Storage > Change Storage Plan > select the 5GB free plan.

Keep in mind that all content will be lost/erased/removed that exceeds the 5GB plan moving forward.


If you are also requesting a refund for the most recent renewal, in addition to cancelling the plan, you can submit a refund request online at reportaproblem.apple.com.


Hope this helps.


Resources

How to cancel subscription from apple

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.