About trade in value

I was trade in my old iPhone 11 and get new 13 pro. They send me a receipt to my email said trade in value is only 129. It’s almost a month and I didn’t get my gift card yet. Also, I was wondering can I argue the trade in value I think it’s too low.

iPhone 13 Pro, iOS 15

Posted on Jan 7, 2022 1:41 PM

Similar questions

Did not receive my trade in amount I bought my iPhone 12 on line via the Apple store and picked it up at an Apple retail location on Sep 25, 2021. I traded in my iPhone 8 at the store that same day and got a receipt for trade in value of $190.80. I then got an email from the Apple store requesting that I mail my iPhone 8 but I ignored it since I had already traded it in at the retail store. I had even checked that the $190 showed up as a credit on the card I used for the trade in transaction. I then went back into my credit card statement a few days after receiving and ignoring the email from the official Apple online store and the trade in value credit of $190 was no longer listed in my credit card transactions. I believe Apple mistakenly took back my trade in credit. What is the best way to remedy this issue and receive my credit. I have a copy of the trade in receipt from the Apple retail store.
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Purchased new iPhone 12. Trading in an iPhone 8. Told by Apple trade value could be $100. How do I receive that trade in money- a check? Apple store credit? Other? Thank you. Trading in old 8 iphone to Apple after purchasing new 12. Trade value likely $100. Does Apple send a check? Is that $100 store credit? Other? Thx.
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2 replies

Rudegar

Level 10

181,824 points

Jan 7, 2022 4:35 PM in response to 京阳

suppose you can try to reach out to them https://getsupport.apple.com/

Jan 7, 2022 6:33 PM in response to 京阳

You either accept the offer or refuse it and get your phone back

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About trade in value

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