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Why is my iPhone 13 pro max slow motion not as slow as iPhone XS Max?

I recently upgraded from an iPhone XS Max to an iPhone 13 Pro Max. I record slow motion videos often and even though I have the same camera settings on my iPhone 13 Pro Max (1080p at 240fps) the playback speed is twice as fast as it was on my iPhone XS Max.


Why is this occurring? Nothing is mentioned about this on any Apple marketing for the 13 Pro Max and I’m extremely frustrated about the secretive removal of this functionality.

iPhone 13 Pro Max, iOS 15

Posted on Jan 8, 2022 7:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2022 6:48 AM

Hi chip173,


​Thank you for using the Apple Support Communities. We'd like to see if we can help out if you're concerned about the playback speed of your slow motion videos on your iPhone.


To double-check, you've already checked the settings below, correct? Record videos with your iPhone camera


"Record a slow-motion video

When you record a video in Slo-mo mode, your video records as normal and you see the slow-motion effect when you play it back. You can also edit your video so that the slow-motion action starts and stops at a specific time.

  1. Choose Slo-mo mode.
  2. On iPhone 11 models, iPhone 12 models, and iPhone 13 models, you can tap  to record in Slo-mo mode with the front camera.
  3. Tap the Record button or press either volume button to start recording.
  4. You can tap the Shutter button to take a still photo while recording.
  5. Tap the Record button or press either volume button to stop recording.

To set a portion of the video to play in slow motion and the rest at regular speed, tap the video thumbnail, then tap Edit. Slide the vertical bars below the frame viewer to define the section you want to play back in slow motion.

Depending on your model, you can change the slow motion frame rate and resolution. To change slow-motion recording settings, go to Settings  > Camera > Record Slo-mo.

Tip: Use quick toggles to adjust the video resolution and frame rate while you record. See Use quick toggles to change video resolution and frame rate."


Do you get the same results if you use the Edit suggestion above and adjust the vertical bars? Also, how does it work if you try different frame rates?


If neither of those helps, use this link to get in touch with Apple next: Get Support


Take care.

6 replies
Question marked as Top-ranking reply

Jan 10, 2022 6:48 AM in response to chip173

Hi chip173,


​Thank you for using the Apple Support Communities. We'd like to see if we can help out if you're concerned about the playback speed of your slow motion videos on your iPhone.


To double-check, you've already checked the settings below, correct? Record videos with your iPhone camera


"Record a slow-motion video

When you record a video in Slo-mo mode, your video records as normal and you see the slow-motion effect when you play it back. You can also edit your video so that the slow-motion action starts and stops at a specific time.

  1. Choose Slo-mo mode.
  2. On iPhone 11 models, iPhone 12 models, and iPhone 13 models, you can tap  to record in Slo-mo mode with the front camera.
  3. Tap the Record button or press either volume button to start recording.
  4. You can tap the Shutter button to take a still photo while recording.
  5. Tap the Record button or press either volume button to stop recording.

To set a portion of the video to play in slow motion and the rest at regular speed, tap the video thumbnail, then tap Edit. Slide the vertical bars below the frame viewer to define the section you want to play back in slow motion.

Depending on your model, you can change the slow motion frame rate and resolution. To change slow-motion recording settings, go to Settings  > Camera > Record Slo-mo.

Tip: Use quick toggles to adjust the video resolution and frame rate while you record. See Use quick toggles to change video resolution and frame rate."


Do you get the same results if you use the Edit suggestion above and adjust the vertical bars? Also, how does it work if you try different frame rates?


If neither of those helps, use this link to get in touch with Apple next: Get Support


Take care.

Jan 10, 2022 11:13 AM in response to ryane77

Yes, I have adjusted each of those settings and I understand how to edit the start/stop time if each recording, but that does not change the playback rate being at 2x the speed of my iPhone XS Max.


I guess I will click on get support as it sounds like you’re not aware of the playback speed being slower with then newest iPhones

Jan 18, 2022 12:12 PM in response to Apple_stinks_jk

The playback speed is significantly faster and very different from all other previous iPhones.


Videos recorded on my XS Max that I brought over to the 13 Pro Max still play at the “normal/old” slow-mo playback speed, but anything I record on the 13 Pro Max plays at this very fast rate which cannot be changed.


I bought the 13 Pro Max in the 1 TB version specifically for slow motion video use, and I’m very frustrated that Apple made this change and hid it. They do not disclose anywhere that this change was made and I am guessing it was done to save storage space.


I’m working with Apple support to try and get an answer on this but so far they are pretending they haven’t heard anything about this yet and aren’t aware of any changes to slow-mo video playback.

Jan 29, 2022 2:50 PM in response to chip173

3 weeks of trying to get an answer from Apple support.


They say they’re unaware of a change and try resetting my phone to see if that helps.


Obviously it doesn’t.


Very disappointed in Apple hiding this functionality roll-back.


I wonder as more people get these new iPhones if there will be enough people pushing back to force Apple to revert to the normal slow-no playback speed.

Why is my iPhone 13 pro max slow motion not as slow as iPhone XS Max?

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