Not receiving Email
I updated my Comcast/Xfinity Account and changed password, now I noticed that I can’t receive my email or send emails. Any suggestions?
iPad Pro, iPadOS 15
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Hi,
Sorry to hear you are having issues with your third-party email account connected to the Mail app.
If you have recently changed the password to your email account, you will need to enter the updated password for that account within your device Settings in order to continue sending and receiving emails.
- Settings > Mail > Accounts > click on the affected account > you should see an alert that says ‘Re-enter Password’ > sign in with the updated password.
Once this has been done, you should then be able to send and receive email through the Mail app as normal.
Hope this helps.
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