Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Tv 3

Apple Tv 3 does not accept ID and password, but they are correct!

Posted on Jan 8, 2022 10:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2022 3:27 AM

Apple TV 3rd generation is not capable of two factor authentication. Instead, there is another procedure for it to pass this hurdle.


Apple explains this in Two-factor authentication for Apple ID


What if I use two-factor authentication on a device running older software?

If you use two-factor authentication with devices running older OS versions—like an Apple TV (2nd or 3rd generation)—you might be asked to add your six-digit verification code to the end of your password when signing in. Get your verification code from a trusted device running iOS 9 and later or OS X El Capitan and later, or have it sent to your trusted phone number. Then type your password followed by the six-digit verification code directly into the password field.

2 replies
Question marked as Top-ranking reply

Jan 9, 2022 3:27 AM in response to Eureka07

Apple TV 3rd generation is not capable of two factor authentication. Instead, there is another procedure for it to pass this hurdle.


Apple explains this in Two-factor authentication for Apple ID


What if I use two-factor authentication on a device running older software?

If you use two-factor authentication with devices running older OS versions—like an Apple TV (2nd or 3rd generation)—you might be asked to add your six-digit verification code to the end of your password when signing in. Get your verification code from a trusted device running iOS 9 and later or OS X El Capitan and later, or have it sent to your trusted phone number. Then type your password followed by the six-digit verification code directly into the password field.

Jan 9, 2022 6:56 AM in response to Eureka07

It seems that the official support answer, reproduced above, may not work for all users, because of unmentioned time limits. Instead, I’d like to offers this:


If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

Apple Tv 3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.