Hello,
I started my Apple Music subscription and created some playlists on iPhone. However, I am unable to see my playlist on my Mac. Is there any solution to fix this?
I can see my playlists when I open Apple Music on the web browser. Sync Library is active on Mac but updating Cloud Music Library process is not ending (I even opened a movie while it's updating and in the end update process has failed).
MacBook Pro with Touch Bar
Just for the update. I found the fix. Quit Apple Music > Go to /Users/onurerbey/Music/Music/Music Library.musiclibrary > delete the Music Library. When you open Apple Music it will create a new library and Sync Library will work successfully.
Just for the update. I found the fix. Quit Apple Music > Go to /Users/onurerbey/Music/Music/Music Library.musiclibrary > delete the Music Library. When you open Apple Music it will create a new library and Sync Library will work successfully.
Hello Onste,
Thanks for choosing the Apple Support Communities. If we understand correctly, you are unable to see your Apple Music Playlists on your Mac. We can understand why you'd reach out for a solution.
Here is a resource that can help.
Access your music library on all your devices - Apple Support
Cheers!
Thanks for that reply and the screenshot Onste,
What does the error say? Also, are you using any kind of VPN or firewall?
Try applying these settings to your network, and see if that helps.
Recommended settings for Wi-Fi routers and access points - Apple Support
Cheers!
Thanks for replying Onste,
Let's try starting into safe mode to see if we can get your library to sync. Here is how to do that: How to use safe mode on your Mac - Apple Support
Let us know if that works.
Thanks!
It looks the same. I needed to activate the sync after I open the computer in the safe mode. Updating Cloud Music Library is running around 40 min. I have only 3 small playlists. I don't think it should take much time. By the way, I am also unable to create a playlist on Mac (I wanted to create a list on Mac and try to see it on iPhone). I choose a song > click three dots > add playlist > new playlist and nothing happens in safe mode. I couldn't add in normal mode as well. I can crate a playlist with right clicking to left panel but I cannot add songs there
Hello,
Thank you for your reply. I checked the link. Sync library is active but it doesn't complete the sync. It just gets an error in the end. I see below icon and after sometime error text there.
No, I don't use VPN or firewall. Music app works by itself. I can see my recently played songs. It just says an error occurred.
Thanks for giving that a try Onste,
At this point, it would be best to contact Apple Support.
Take care!
Apple Music doesn't show my playlists on Mac
