iTunes card balance disappearance

Hello there, I redeemed iTunes card of $25 on my account but all I got was $4.02 on my balance what could be the reason for that because I am totally confused. I sign out my iTunes account and log back in but to no avail.

Posted on Jan 9, 2022 1:22 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2022 8:13 AM

Hello dare144,


We understand you have questions about your Apple ID balance. To start, we recommend reviewing your transaction history as outlined here: See your purchase history for the App Store, iTunes Store, and more


Should this not identify your issue we recommend reaching out to support in your region: Get Support


Best regards.

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iTunes card balance disappearance

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