My iMac 24, 6months old has stopped working.

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My iMac 24, 6months old has stopped working.

My iMac 24, 6months old has stopped working. Key board does not respond. Mouse is working and can turn iMac on and off but cannot input password. It has been charged

iMac 24″, macOS 11.4

Posted on Jan 9, 2022 3:00 AM

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Answer 1

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rkaufmann87

Level 10

141,538 points

Jan 9, 2022 9:02 AM in response to LibrarianWM

When you phoned AppleCare what did they say?

AppleCare Contact Info

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Answer 2

LibrarianWM Author

Level 1

4 points

Jan 9, 2022 12:38 PM in response to rkaufmann87

Apple support told me there was an update which we had missed. Put that in and problem solved! Good service for me👍

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My iMac 24, 6months old has stopped working.

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