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Touch is not working properly sometimes it works and sometimes donot work then i lock the screen and open then touch works and it happens again and again why ?

What is wrong with my phone

Posted on Jan 9, 2022 4:35 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2022 4:48 AM

If you're sure that nothing (cover or screen protector) interferes with your touch screen (should be this case, try to remove them), try these two basic troubleshooting steps:


A "forced" restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support or, even better, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Jan 9, 2022 4:48 AM in response to Nabeela-

If you're sure that nothing (cover or screen protector) interferes with your touch screen (should be this case, try to remove them), try these two basic troubleshooting steps:


A "forced" restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support or, even better, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Touch is not working properly sometimes it works and sometimes donot work then i lock the screen and open then touch works and it happens again and again why ?

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