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IPhone 12 - WiFi and Bluetooth keeps crashing

My iPhone 12 (ios15.2) keeps dropping WiFi and Bluetooth and when I go to turn it back on and the WiFi switch is greyed out and the Bluetooth switch is constantly spinning. The only way to record is to turn the phone on and off again.

There is no particular pattern to when it happens but is very annoying!

Any help please?

iPhone 12 Pro

Posted on Jan 9, 2022 7:55 AM

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Question marked as Top-ranking reply

Posted on Jan 11, 2022 3:55 AM

It seemed to work but this morning it has crashed again!

2 replies

Jan 10, 2022 10:20 AM in response to longstockpip

Hi longstockpip!


It sounds like you’re unable to use Wi-Fi and Bluetooth on your device, and we’re happy to help.


Please ensure that your device is fully updated:


Update your iPhone, iPad, or iPod touch


Once you've done that, please go to Settings, then General, then Reset and select Reset Network Settings.


Note that doing so will remove a variety of settings and stored information regarding cellular networks, Wi-Fi networks, and more:

"Reset Network Settings: All network settings are removed. In addition, the device name assigned in  > General > About is reset to “iPhone,” and manually trusted certificates (such as for websites) are changed to untrusted.

When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on."


Return iPhone settings to their defaults


If you're still having trouble after trying those steps, you should contact Apple Support using this link:


Contact Apple Support


Cheers!

IPhone 12 - WiFi and Bluetooth keeps crashing

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