When my iPhone 13 Pro is inactive the scree light won't turn off. any Su

iPhone 13 pro is on but I’m not using it. So it’s in sleep mode. The screen light doesn’t turn off. I checked everything I could find in settings but found no reason. Does anyone have a suggestion?

iPhone 13 Pro, iOS 15

Posted on Jan 9, 2022 1:57 PM

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Question marked as Top-ranking reply

Posted on Jan 10, 2022 1:18 PM

Greetings d1g79,


Thanks for visiting the Apple Support Communities! It seems your iPhone isn't sleeping when inactive.


On your iPhone, tap Settings > Display & Brightness > Auto-Lock, and then ensure the setting isn't set to Never.


If your iPhone isn't following the auto-lock setting, then test after restarting your iPhone and after ensuring iOS is updated:



Kind regards.

1 reply
Question marked as Top-ranking reply

Jan 10, 2022 1:18 PM in response to d1g79

Greetings d1g79,


Thanks for visiting the Apple Support Communities! It seems your iPhone isn't sleeping when inactive.


On your iPhone, tap Settings > Display & Brightness > Auto-Lock, and then ensure the setting isn't set to Never.


If your iPhone isn't following the auto-lock setting, then test after restarting your iPhone and after ensuring iOS is updated:



Kind regards.

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When my iPhone 13 Pro is inactive the scree light won't turn off. any Su

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