Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple gift card/ purchase

The card is redeemed. I have a balance yet each time an app is purchased it keeps taking from my credit card anyway. It is a family share account is that why? If so….Why so complicated apple. ?

iPad, iPadOS 15

Posted on Jan 9, 2022 1:54 PM

Reply
Question marked as Best reply

Posted on Jan 9, 2022 2:00 PM

The organizer's store credit can't be used for subaccount purchases. If you're referring to items bought by the person who redeemed the card, click here and contact the iTunes Store staff.


(211713)

1 reply

Apple gift card/ purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.