Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't change my payment method

I'm trying to change my payment method that I use for Icloud membership but every time I try to remove the old card and have a new card it shows me that I already have an active subscription on the account which I do not anymore bc I lowered the ICloud to the 5 free GB! What should I do to be able to remove the old payment card and have the new one ?

iPhone XS

Posted on Jan 9, 2022 3:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2022 3:42 PM

Put the new card in first. If you still can't, wait until it expires or click here and ask the iTunes Store staff for assistance.


(211724)

1 reply

I can't change my payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.