You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac OS Monterey upgrade

Ever since my Mac upgraded the videos in Facebook and YouTube are choppy. The sound is fine but the videos don't work. Is there a solution?


MacBook Air 11″, macOS 12.1

Posted on Jan 9, 2022 6:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2022 1:21 AM

Try booting to Safe Mode. That boot up takes minutes and clears caches and other things that may resolve your problem.

How to use safe mode on your Mac - Apple Support

A lot of times just boot to Safe Mode followed by normal boot resolves problems.


Also does this happen when connected to another network? May slow network is causing your problem.

Similar questions

2 replies
Question marked as Top-ranking reply

Jan 10, 2022 1:21 AM in response to paulbear47

Try booting to Safe Mode. That boot up takes minutes and clears caches and other things that may resolve your problem.

How to use safe mode on your Mac - Apple Support

A lot of times just boot to Safe Mode followed by normal boot resolves problems.


Also does this happen when connected to another network? May slow network is causing your problem.

Jan 10, 2022 2:16 AM in response to paulbear47

A MacBook Air 11" from 2015 on Monterey ?


Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. 


The application is free or paid from added features. 


Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).


It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.


Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.


This includes AntiVirus, Disk Cleaners, Disk Optimizes, UnInstaller etc.


The The Built in Security  is all that is required.

Mac OS Monterey upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.