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Ipad passcode wont enter #'s

I cannot unlock my ipad because none of the numbers for passcode will populate....almost like key pad is broken. i have done master reset, but that has not worked.


iPad Pro 11-inch Wi-Fi

Posted on Jan 10, 2022 4:22 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2022 4:29 AM

Connect your iPad to its Power Adapter; whist still connected to external power, try a forced-restart - as this will often resolve screen input difficulties:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note:  If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

1 reply
Question marked as Top-ranking reply

Jan 10, 2022 4:29 AM in response to bhisgen8990

Connect your iPad to its Power Adapter; whist still connected to external power, try a forced-restart - as this will often resolve screen input difficulties:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note:  If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

Ipad passcode wont enter #'s

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