Trackpad issue

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Level 1

8 points

Trackpad issue

After installing OS Monterey on my MacBook Pro, my trackpad stopped working after I login. Found an old mouse that will work for now. Any suggestions for getting the trackpad "on track" again?

Posted on Jan 10, 2022 7:39 AM

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Answer 1

Best reply

giantcat

Community Specialist

Jan 11, 2022 8:48 AM in response to Artyone2

Hi Artyone2,

Welcome to Apple Support Communities, we're glad to assist. We understand that your trackpad has stopped working on your MacBook Pro after updating to macOS Monterey. We recommend going to Preferences > Accessibility > Pointer Control and confirm that "Ignore built-in trackpad when mouse or wireless trackpad is present" is unchecked.

Hope this helps.

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Answer 2

Artyone2 Author

Level 1

8 points

Jan 11, 2022 3:28 PM in response to Artyone2

What a great suggestion! After talking with Apple Support twice with no resolution to my problem and scheduling a visit to the Genius Bar at the Apple Store, I tried your suggestion, and it worked!!! Thank you, thank you, thank you!!

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Answer 3

ManJor

Community Specialist

Jan 11, 2022 4:06 PM in response to Artyone2

Hi Artyone2,

We're very glad that we were able to resolve your trackpad issue for you!

Have a great day!

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Trackpad issue

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