HomePod doesn't know where it is

My HomePod has suddenly lost track of its location. I've tried toggling the location services button as well as done a restart, but neither solved the problem. Any other ideas?

Posted on Jan 10, 2022 11:16 AM

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4 replies

dlchopp Author

Level 1

3 points

Jan 17, 2022 11:45 AM in response to dlchopp

Updating the iPhone to 15.2.1 seems to have done the trick. Siri knows where she is again. Thanks!

turingtest2

Level 10

278,351 points

Jan 11, 2022 9:24 AM in response to dlchopp

Try rebooting your iPhone, then try toggling location services off and on again once more.

tt2

chuckbl

Community Specialist

Jan 11, 2022 9:17 AM in response to dlchopp

Hello dlchopp,

Thanks for reaching out through the Apple Support Communities about that difficulty with your HomePod reporting its location.

Is the device you used to set up your HomePod all up to date? Update your iPhone, iPad, or iPod touch

If so, you’ll want to reach out to Apple Support so they can look into this behavior further: Contact Apple Support

Take care.

turingtest2

Level 10

278,351 points

Jan 17, 2022 12:09 PM in response to dlchopp

Good to hear. 🙂

tt2

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HomePod doesn't know where it is