What does it mean when contacts start getting bogus emails that look like they are from me?

This seems to be a common event but I am not sure what it means actually happened to me and what I need to do to prevent it. A small sub-group (so far) of my contacts who I regularly email as a group started getting emails that superficially looked like they were from me, trying to lure them to click on a link. Can someone explain in plain language what specifically this means happened, why it happened, and if I need to be worried? I run SOPHOS for virus/malware protection on both my Mac Air and my iMac.


MacBook Air 13″, OS X 10.10

Posted on Jan 10, 2022 12:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2022 1:46 PM

Hi Jeffrey,


There's two possibilities as to what is happening:


  • Your email account got hacked, OR


  • Someone is impersonating you


As recommended by robnich, you should reset your email account password. Also, set up MFA (multi-factor authentication) to prevent your email account from getting hacked in the future.


Now, ask your contacts to check the email address in the From field on the scam messages. Does it have your real email address? Or does it have a fake address with your name attached to it?

7 replies
Question marked as Top-ranking reply

Jan 10, 2022 1:46 PM in response to jeffreyfromalbany

Hi Jeffrey,


There's two possibilities as to what is happening:


  • Your email account got hacked, OR


  • Someone is impersonating you


As recommended by robnich, you should reset your email account password. Also, set up MFA (multi-factor authentication) to prevent your email account from getting hacked in the future.


Now, ask your contacts to check the email address in the From field on the scam messages. Does it have your real email address? Or does it have a fake address with your name attached to it?

Jan 10, 2022 5:04 PM in response to jeffreyfromalbany

  1. Yes - your email password is the password used to activate the email server account. You would change it with the server company that provides the email service.
  2. It is actually quite easy for anyone to create a random email address, but use your name as the account name. See the example below:


Suppose that you have an email account with these details:


  • Name: Howard Thatcher
  • Email: hthatcher1@server.com


Now, suppose that someone else (an imposter) also creates an email account with these details:


  • Name: Howard Thatcher
  • Email: myfakeaddress@differentserver.com


If the imposter sends an email using their new account, most mail clients will show the name of the sender account, instead of the email address. This can make it appear as if you sent an email that was actually sent from an imposter's account.


In this scenario, your email account is perfectly safe, but the imposter has impersonated you using their account. If your contacts check the email address in the From field though, they can easily see that the email was sent from an imposter's account, and not your account.


NOTE: There are ways to make it look like you sent an email, even though you didn't. This can be done by carefully modifying the hidden email header information. With these kinds of emails, any replies to the original email sent will actually be directed towards the scammer or imposter. Examining the headers, though, should reveal the true sender.


Overall TL;DR: Use good email account security (good password + MFA) and trust your gut. If something doesn't seem right, it probably isn't. Contact the supposed sender using a trusted alternate means of communication (e.g. iMessage or texting, phone call, etc) and double-check that they actually sent the email in question.

Jan 10, 2022 5:27 PM in response to jeffreyfromalbany

By whatever way the crook obtained your email address, changing your password is great, but a little like closing a barn door after the animals already escaped. And, there is no way to prevent it because bots are roaming the internet looking for real email addresses which are then sold to spammers. The only thing would be to change your email address - that works until someone steals that one. Spamming and phishing are big business - unfortunately.


One helpful method is use a web based email address for entering everywhere they want your address. Do not use for friends, just places that insist on having your address. Tell your friends not to use your address for mass mailings. And do not sign up for any newsletters or similar. Guard your address like Fort Knox.

Jan 10, 2022 2:38 PM in response to Encryptor5000

Ok, Thank you all.

  1. When you say change "email password" I am not sure what you mean. D you mean the PW used to activate the email server account in Apple mail? If yes, so I change that with there server company that provides the emails service or locally somewhere on my computer.
  2. If my contacts tell me that the "From" source is actually someone other than me, what does that tell us about how this happened.

Thanks again Robnich and Encryptor!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What does it mean when contacts start getting bogus emails that look like they are from me?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.