Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Do I need to let my carrier know I’m upgrading my iPhone

Do I need to let my carrier know I’m upgrading my iPhone

Posted on Jan 10, 2022 7:12 PM

Reply
Question marked as Best reply

Posted on Jan 10, 2022 7:19 PM

I would. That way they can tel you if a new SIM is required. For example upgrading from an iPhone6 (4G-only) to iPhone13 (5G-capable) could confuse the SIM.


EDIT: They can tell you if there are any leftover "activation locking" matters, such as unpaid balance on an old phone. Easiest transition is without any latent ties to the old device.

1 reply
Question marked as Best reply

Jan 10, 2022 7:19 PM in response to dharper777

I would. That way they can tel you if a new SIM is required. For example upgrading from an iPhone6 (4G-only) to iPhone13 (5G-capable) could confuse the SIM.


EDIT: They can tell you if there are any leftover "activation locking" matters, such as unpaid balance on an old phone. Easiest transition is without any latent ties to the old device.

Do I need to let my carrier know I’m upgrading my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.