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My iphone 13pro touchscreen is not responding at all. I can see incoming calls, text messages, and notifications on the screen. However, I am not able to unlock my screen due to the touchscreen is not responding. Can you please help?

My iphone 13pro touchscreen is not responding at all. I can see incoming calls, text messages, and notifications on the screen. However, I am not able to unlock my screen due to the touchscreen is not responding. Can you please help me to resolve this problem?

Posted on Jan 11, 2022 8:57 AM

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Question marked as Top-ranking reply

Posted on Jan 11, 2022 9:07 AM

Try a Hard Reset:


  1. Press Volume Up
  2. Press Volume Down
  3. Press and hold the power button until the Apple logo ( ) appears


If that doesn’t help, then get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

2 replies

My iphone 13pro touchscreen is not responding at all. I can see incoming calls, text messages, and notifications on the screen. However, I am not able to unlock my screen due to the touchscreen is not responding. Can you please help?

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