You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

fix internet connection on my iphone 13pro

My iphone 13pro is not connecting to the internet either through wifi of mobile data

iPhone 13 Pro, iOS 15

Posted on Jan 11, 2022 9:34 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2022 10:40 AM

If WhatsApp is working then your iPhone is connected to the Internet.


Regardless, I would try the following, in order. Stop if a particular step resolves the issue:

  • Restart your iPhone - Apple Support
  • Force restart iPhone - Apple Support
  • Toggle Airplane Mode OFF, then ON.
  • Reset your iPhone's Wi-Fi settings: Settings > General > Reset > Reset Network Settings
    • This resets Wi-Fi networks and passwords, cellular settings, trust settings, and VPN and APN settings that you’ve used before.
  • Perform a "Reset All Settings" reset: Settings > General > Reset > Reset All Settings


4 replies
Question marked as Top-ranking reply

Jan 11, 2022 10:40 AM in response to idokofromabuja

If WhatsApp is working then your iPhone is connected to the Internet.


Regardless, I would try the following, in order. Stop if a particular step resolves the issue:

  • Restart your iPhone - Apple Support
  • Force restart iPhone - Apple Support
  • Toggle Airplane Mode OFF, then ON.
  • Reset your iPhone's Wi-Fi settings: Settings > General > Reset > Reset Network Settings
    • This resets Wi-Fi networks and passwords, cellular settings, trust settings, and VPN and APN settings that you’ve used before.
  • Perform a "Reset All Settings" reset: Settings > General > Reset > Reset All Settings


fix internet connection on my iphone 13pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.