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Can't update games on iPad without billing info

Why can’t any of my games update. I can’t play them it wants billing info but do not want to use any card. I have a balance of $20 from a Apple Card I bought at gas station but games will not update. What can I do?



[Re-Titled by Moderator]


iPad, iPadOS 15

Posted on Jan 11, 2022 9:37 AM

Reply
Question marked as Best reply

Posted on Jan 11, 2022 8:08 PM

Hi cristy165,


Welcome to the Apple Community.

( We are all Apple users like yourself, doing what vows can to help troubleshoot.)


Re: "Why can’t any of my games update"


How apps, content and subscriptions from Apple are billed:

https://support.apple.com/en-au/HT201359

______________________________________


Re: "I have a balance of $20 from a Apple Card"


Wondering if you added the Gift card to your Apple ID account,

or

'if your country or region is on the accepted list for that.


Apple ID balance isn’t available in all countries or regions. 


May be check if you can pay with your Apple ID:

Payment methods that you can use with your Apple ID:

https://support.apple.com/en-au/HT202631#methods

__________________________________________________


Re: "What can I do?"


The App Store requires an acceptable payment method in your Apple ID account, for the first time you use the App Store.


How to Change, Add or Remove Apple ID Payment methods

https://support.apple.com/en-us/HT201266

____________________________________________________


After you have used the App Store or iTunes for the first time, 

it is possible to remove the payment method.


How to remove payment methods from your Apple ID.

https://support.apple.com/en-us/HT204034


or

If you can't remove your last payment method or use no payment method with your Apple ID

https://support.apple.com/en-au/HT203905


All the best :-)

1 reply
Question marked as Best reply

Jan 11, 2022 8:08 PM in response to cristy165

Hi cristy165,


Welcome to the Apple Community.

( We are all Apple users like yourself, doing what vows can to help troubleshoot.)


Re: "Why can’t any of my games update"


How apps, content and subscriptions from Apple are billed:

https://support.apple.com/en-au/HT201359

______________________________________


Re: "I have a balance of $20 from a Apple Card"


Wondering if you added the Gift card to your Apple ID account,

or

'if your country or region is on the accepted list for that.


Apple ID balance isn’t available in all countries or regions. 


May be check if you can pay with your Apple ID:

Payment methods that you can use with your Apple ID:

https://support.apple.com/en-au/HT202631#methods

__________________________________________________


Re: "What can I do?"


The App Store requires an acceptable payment method in your Apple ID account, for the first time you use the App Store.


How to Change, Add or Remove Apple ID Payment methods

https://support.apple.com/en-us/HT201266

____________________________________________________


After you have used the App Store or iTunes for the first time, 

it is possible to remove the payment method.


How to remove payment methods from your Apple ID.

https://support.apple.com/en-us/HT204034


or

If you can't remove your last payment method or use no payment method with your Apple ID

https://support.apple.com/en-au/HT203905


All the best :-)

Can't update games on iPad without billing info

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