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My iPad IOS 15.2 starts charging and immediately stops. Chargers not faulty. How would I clean a charging port?

My iPad shows lightning charge and immediately turns off. Assuming this is a dirty charging port, is there a way for me to try to clean it.


iPad, iPadOS 14

Posted on Jan 11, 2022 10:08 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2022 11:05 AM

As described, your iPad may have a fault. These support pages should help with troubleshooting battery and charging issues:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to first seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Jan 11, 2022 11:05 AM in response to KJU1943

As described, your iPad may have a fault. These support pages should help with troubleshooting battery and charging issues:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to first seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


My iPad IOS 15.2 starts charging and immediately stops. Chargers not faulty. How would I clean a charging port?

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