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Why can I only hear on a phone call if I use the speaker option?
iPhone 13 Pro Max, iOS 15
if I don't use the speaker option I cannot here my correspondent?
if I don't use the speaker option I cannot here my correspondent?
Do you mean that your voice cannot be heard by the correspondent?
Or do you mean that if you don't use the speaker option you cannot hear your correspondent?
Not using the speaker option, the only sound (voice) can come from the earpiece.
Make sure that nothing (cover or screen protector) interferes with your earpiece.
Shouldn't be this case, check your sound balance in Settings>Accessibility>Audio/Visual... it should be in the middle.
If the issue still persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Most likely, the speaker in the earpiece has stopped working. Contact Apple to have it evaluated:
Thank you to IdrisSeabright and ProustGuilio for your quick response. It helped me to keep thinking about the problem. I finally 'turned on the microphone'. Simple solution. All is well.
My pleasure :)
Giulio
Why can I only hear on the phone if I use the speaker option?
