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Apple CONTACTS keeps crashing

I am using Monterey 12.1 on a new Macbook. Every time I try to add a new contact to Contacts, it closes out the entry before I've gotten much past the name. The App itself doesn't crash, but it won't let me add a new contact.


MacBook Pro 14″, macOS 12.1

Posted on Jan 11, 2022 10:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2022 8:27 AM

MRosenblatt wrote:

I am using Monterey 12.1 on a new Macbook. Every time I try to add a new contact to Contacts, it closes out the entry before I've gotten much past the name. The App itself doesn't crash, but it won't let me add a new contact.



To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS


1 reply
Question marked as Top-ranking reply

Jan 12, 2022 8:27 AM in response to MRosenblatt

MRosenblatt wrote:

I am using Monterey 12.1 on a new Macbook. Every time I try to add a new contact to Contacts, it closes out the entry before I've gotten much past the name. The App itself doesn't crash, but it won't let me add a new contact.



To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS


Apple CONTACTS keeps crashing

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