Please help can’t upload photos on Sell On Etsy App

i purchased the iPhone 13 pro max because of the camera.

I have an Etsy shop and previously using iPhone 6plus, 8 plus, 11 pro max never had issues with the app using iPhones.

Got the 13 pro max on Saturday and can’t upload photos on listings. And when I say that I mean when I hit “upload photos” nothing happens. It is so bad that it totally freezes and I have to swipe up to close the app.

I don’t have this issue on eBay or any other apps so far. I don’t have this issue with the other iPhone models or my 2 iPads.

Etsy is stumped and said I have to ask Apple. So hear I am.

Other info: I noticed when I went on ebay I had to grant permission for photos and that does not happen here with the sell on Etsy app (Etsy has two apps; the regular Etsy and one for sellers “Sell On Etsy) see screen shot, notice on the settings for eBay it asks for photos but not sell on Etsy app. I thought maybe I need to grant permission it don’t give option on settings.

For anyone who suggests it’s my screen protecter.. sigh.. I ruined a $50 screensaver by taking it off thinking that was the issue and nope sure enough still don’t work.

just trying to give as much info

IOS 15.2 no update is available

iPhone 13 Pro Max, iOS 15

Posted on Jan 11, 2022 11:13 AM

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Please help can’t upload photos on Sell On Etsy App

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