Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Qi charging with iphone 13 pro

why doesn't my new iphone 13 pro work on my qi charger when my XR did/does?

iPhone 13 Pro, iOS 15

Posted on Jan 11, 2022 12:16 PM

Reply
Question marked as Best reply

Posted on Jan 11, 2022 12:55 PM

If you’re not on iOS 15.2 (current), update and try again.


Remove any protective case, and try again.


Try a different Qi or MagSafe charger, and see if that works.


Try a hard reset; remove any protective case, quick press volume up, quick press volume down, then press and hold the side button until the Apple logo at restart appears. Try charging again.


Then check with the Qi charger vendor, and with Apple.Support.

1 reply
Question marked as Best reply

Jan 11, 2022 12:55 PM in response to LaughingPool

If you’re not on iOS 15.2 (current), update and try again.


Remove any protective case, and try again.


Try a different Qi or MagSafe charger, and see if that works.


Try a hard reset; remove any protective case, quick press volume up, quick press volume down, then press and hold the side button until the Apple logo at restart appears. Try charging again.


Then check with the Qi charger vendor, and with Apple.Support.

Qi charging with iphone 13 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.