You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

why is my phone not ringing

my ringer is on and focus is off, i have allowed calls through each focus section even though it shouldnt matter if focus is off. no matter who calls, it isnt ringing

iPhone SE, iOS 14

Posted on Jan 11, 2022 1:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2022 1:43 PM

Try a Hard Reset:


  1. Press volume up
  2. Press volume down
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn't help, then get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here.


Helpful video demonstrations





13 replies

Jan 11, 2022 1:32 PM in response to noxtucker

Hello Apple Community User,


Thank you for participating in Apple Discussions!


Make sure the volume for all calls, messages, and any other notifications are turned up in Settings.


  1. Open Settings
  2. Tap Sound
  3. Adjust the Volume to your preference (You can also change the ring tone for different categories within this section)


I hope this helps, if it doesn’t let me know, and if you want to make sure that you never change the ringer volume again, you can disable Change with Volume Buttons. This way, you must go into settings to change your ringer volume.


Sincerely,


Captain


Links:


Apple Support


Direct Categories:


Mac Support


iPad Support


iPhone Support


Apple Watch Support


Apple TV Support


AirPods Support


Apple Music Support


Other Helpful Direct Links:


Apple Repair Support


Forgot Apple ID or Password Support


Upgrade to iCloud+ - Apple Support


Billing and Subscription Support


Apple Support YouTube Channel


Apple YouTube Channel

Jan 11, 2022 2:05 PM in response to noxtucker

Hello,


Interesting, well, take a look at the stuff the others have for you, they seem to be faster than me, I’m on an iPad and it takes me nearly 10 minutes to get all the info typed up and anyhow, they have the same stuff I’d suggest. Good luck!


Sincerely,


Captain


Links:


Apple Support


Direct Categories:


Mac Support


iPad Support


iPhone Support


Apple Watch Support


Apple TV Support


AirPods Support


Apple Music Support


Other Helpful Direct Links:


Apple Repair Support


Forgot Apple ID or Password Support


Upgrade to iCloud+ - Apple Support


Billing and Subscription Support


Apple Support YouTube Channel


Apple YouTube Channel

Jan 12, 2022 6:35 AM in response to -Captain-

Hello ~ I see that you are very dedicated and helpful. To get your speed up try only posting the information that the OP asks about to start with. Not a criticism at all just trying to help and encourage you along. As I said before I think you are doing great and put out some good information. I do my posting on my iPad as well :)


~Katana-San~

why is my phone not ringing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.