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iPhone 11 Pro camera and flashlight never work. Brand new

Camera has never worked for any app or the camera app and Face ID doesn’t work and it says can’t access camera on apps and can’t activate Face ID pops up. It’s a brand new phone and the camera nor the flashlight doesn’t work I really don’t wNt to have to go into the store and get a new one is this not resolvable

Posted on Jan 11, 2022 1:19 PM

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Question marked as Top-ranking reply

Posted on Jan 11, 2022 1:47 PM

iPhone 11 pro was discontinued October of 2020.

Not sure where you bought a new one from.

Sorry but it looks like your options are contact Apple Support about your repair options or take it back to the store you bought it from.

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iPhone 11 Pro camera and flashlight never work. Brand new

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