hi sir :
thanks for fooling my complain to activate my mobile ( i phone 12 ) -- first u third apple technical i will explain for him because sur i feel upset about this problem 3 days now my work and client are waste again :
1- i buy my mobile i phone from ( noon.com ) Dubai , i used about 15 days , i inform for update 15.20 , i dot it , before i do my back up for important data, after upgrade unable to activate, not read my sim , message go to upgrade , ?????? , i return back to i tunes , not give me any thing , also cant read my mobile , trying to update i tune , but the same , i complain with - , all my history chat there , finally no any action , i release my i cloud to get 3 giga free , i try to searching on net and instruction from ur staff friends during chat but still nothing , i hope you finally engineer can help me to return back to my work , thanks , see attachments ![](https://discussions.apple.com/content/attachment/fbee8c46-ebcd-4344-a5c3-e003a92c7ee6)
![](https://discussions.apple.com/content/attachment/e8818df6-d7df-4e99-86dc-869525385595)
![](https://discussions.apple.com/content/attachment/9f5068bd-560f-453d-b31f-113d890b5b9f)
![](https://discussions.apple.com/content/attachment/6cf87e15-c253-4b3c-998e-de2de9ba6036)
![](https://discussions.apple.com/content/attachment/00b0b4f5-bc7b-4479-b039-f6e7fd8803b7)
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