Dark gray folder icons have appeared in the Attachments pulldown in Apple mail. They're inactive and can't be clicked. I would like to remove them but can't find them elsewhere. There are folders with these names, and they're not locked or anything, but these are phantoms of some kind.
MacBook Pro 13″, macOS 11.1
Hi there skarab,
We understand you're seeing folders that you're unable to click on in the Mail app.
To begin, start your Mac in safe mode, and see if the same behavior occurs there. Here's how: How to use safe mode on your Mac
Depending on the results in safe mode, try the additional steps listed in that resource.
Thanks!
skarab,
Thanks for giving those steps a try, and keeping us posted on the results.
To look into this further from here, reach out through this link: Get Support
Take care.
Hi, thanks for your comments. They still appear in Safe mode. I also noticed that this list of Favorites is of course the same as the Favorites on the left in Finder windows, with the addition of those three phantom items.
When I look online for how to edit Favorites in MacOS, the results are 110% about Safari. Is there a way to edit the favorites on the left in Finder windows as a separate file somewhere?
Dark gray folder icons have appeared in the Attach pulldown in Apple mail.
