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how to remove an icon from the upper right hand of computer screen

I have an icon (identity guard) which keeps opening every time i open my computer. I stopped their service and want this icon off my computer. I have not been able to uninstall as I cant find it on my computer. any help would be great!


MacBook Pro (2020 and later)

Posted on Jan 11, 2022 8:32 PM

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Posted on Jan 11, 2022 8:39 PM

Hi Holly,


Please run EtreCheck on your Mac and post the entire text report here. Using that, I might be able to locate where the app resides and help you remove it.


EtreCheck can be downloaded for free from EtreSoft's website: https://www.etrecheck.com

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how to remove an icon from the upper right hand of computer screen

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