The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have an icon (identity guard) which keeps opening every time i open my computer. I stopped their service and want this icon off my computer. I have not been able to uninstall as I cant find it on my computer. any help would be great!
MacBook Pro (2020 and later)
Hi Holly,
Please run EtreCheck on your Mac and post the entire text report here. Using that, I might be able to locate where the app resides and help you remove it.
EtreCheck can be downloaded for free from EtreSoft's website: https://www.etrecheck.com
Hi Holly,
Please run EtreCheck on your Mac and post the entire text report here. Using that, I might be able to locate where the app resides and help you remove it.
EtreCheck can be downloaded for free from EtreSoft's website: https://www.etrecheck.com
how to remove an icon from the upper right hand of computer screen
