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Ortte Author

Level 1

4 points

I continue to be charged random amounts

Cash App: Your $32.52 payment at Apple.com Bill was declined because of insufficient balance.

this and a bunch like it try and charge my card every day for the past month and I have no subscriptions I looked into it. This needs to be remedy before I close my account bc it’s a complete scam from my research and it doesn’t stop no matter how many times I pay

Posted on Jan 12, 2022 12:52 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,916 points

Posted on Jan 12, 2022 12:53 AM

Unknown Charge?

App Purchase
1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
Subscriptions
1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
2. You can also request a refund for a recent renewal of an in-app subscription purchase

Avoid accidental purchases

If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support

It could be Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

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I continue to be charged random amounts

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