My son has locked himself out of his phone

jessicafriend89 wrote:

My son is locked out of his iphone and doesn't have access to his email. How can I help get in without having to factory reset his phone. He is unsure if he has an icloud back up.

There is other help, proceed with this If you forgot your iPhone passcode - Apple Support

Use Account recovery, see the following Apple articles:

Set up an account recovery contact

https://support.apple.com/en-us/HT212513

How to use account recovery when you can’t reset your Apple ID password

https://support.apple.com/en-us/HT204921

Help a friend or family member as their account recovery contact

https://support.apple.com/en-in/HT212515

Edit: oops posted the same response as razmee209.

This isn’t an issue of account recovery, it is about an iPhone that is disabled.