I cannot connect my iPad to my Mac to update the iPad. The iPad has software version 14.7.1 and the Mac has Monterey 12.1. I've used an Apple cable to plug both my iPad and my iPod touch into my Mac, but neither shows up on the Mac's Finder or System Information/Hardware/USB.
Is my only option to take the iPad and Mac in for service?
Thank you.
iPad Air 2, iPadOS 14
Thank you for responding.
I had tried what you recommended, but it didn't work.
I took the iPad and the Mac to my local Apple dealer where we found out the cable linking the iPad to the Mac had stopped working. A new cable solved the problem.
Thank you for responding.
I had tried what you recommended, but it didn't work.
I took the iPad and the Mac to my local Apple dealer where we found out the cable linking the iPad to the Mac had stopped working. A new cable solved the problem.
With Finder open go to the Finder Menu at the top of the screen->Preferences->Side Bar and make sure CDs,DVDs and iOS devices is checked there.
Then make sure your iPad is turned on and unlocked. You should get a "Trust this computer" prompt. Tap on Trust, and your iPad should appear in the Side Bar.
can't connect iPad to Mac
