I'm stuck in an authorization loop...

Question

I'm stuck in an authorization loop...

I don't know whether it's because I have a new MBP with a new admin password or if its because I recently upgraded to Monterey, but I cannot play many songs in my iTunes library. It asks me to authorize the device; I do and it says it had already been authorized but that it's now been re-authorized. Snd I keep getting the same messages over and over again when I try to play many (but not all) of the songs in my library.

I have already tried deauthorizing and then authorizing my MBP but it didn't solve the problem. I've attached screen grabs of the messages I keep getting.

MacBook Pro 16″, macOS 12.1

Posted on Jan 12, 2022 12:07 PM

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Answer 1

Top-ranking reply

turingtest2

Level 10

278,263 points

Jan 12, 2022 12:58 PM in response to mikerofone1958

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Backup and then delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.

tt2

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Answer 2

Jan 12, 2022 4:24 PM in response to turingtest2

So prior to getting my new MBP and upgrading to Monterey I've never had issues or problems playing the tunes that apparently are no longer authorized. That's why it seems unlikely the files are corrupted or incomplete - if they were wouldn't I have had problems with them before? In any case, I'll try what you're suggesting.

I'm not sure how to back up though; for some reason since I pay for Cloud storage I just assumed everything was automatically backed up? Also, what does the "activity widget" look like and where do I find it? Thanks!

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I'm stuck in an authorization loop...

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