My voice not clear enough to the caller.

Hi there, I’m using iPhone 7 Plus. Recently I’m having a hard time with this phone right now. My voice is not so clear when I am speaking with someone. What can I do to overcome this problem? Still can hear me, but with very low sounds. Phone microphone works perfectly. I can record my voice and recording videos also very fine. Not any different between other iPhones compare with voice recording. Basically I cannot see any hardware problem. I was restored my phone to factory settings. Still having this problem. Please help me to find out the issue. Thanks.

iPhone 7 Plus, iOS 15

Posted on Jan 12, 2022 12:11 PM

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1 reply

Jan 13, 2022 12:12 PM in response to Tharaka91

Hello Tharaka91,


Thanks for posting in Apple Support Communities. It sounds like you are having an issue with others hearing your voice within phone calls. You've already completed some great troubleshooting by recording Voice Memos, recording videos and even restored your iPhone to factory settings.


It looks like you're working the steps included in this guide: If the microphones on your iPhone aren't working. We'd suggestion also clearing the microphones and even trying to make the call in a different location to see if the sound within the call improves.


If you continue to encounter this issue, you can contact Apple Support for further assistance here: Contact Apple Support. They'd be able to continue to narrow down what might be happening.

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My voice not clear enough to the caller.

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