My iPhone won’t let me upgrade my iCloud Storage Plan

Every time i click on “Manage Storage” it take me to the page with the monthly plan options, and when i click on the one i want and then “update to iCloud+” it takes me to the “Payment and Shipping Methods page”. so i try clicking on the payment method i wanted (Apple ID Balance) and Nothing happened it just showed me my apple ID balance.

Posted on Jan 12, 2022 12:17 PM

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Question marked as Top-ranking reply

Posted on Jan 13, 2022 12:15 PM

Greetings xanthigontica,


We understand that you are having some difficulty subscribing to iCloud+, and we'd like to help. Begin by ensuring a valid payment method is on file for that subscription. If you have a balance on your Apple ID account, any charges will be taken from that first, but a credit or debit card must be on file and selected for that subscription.


Change, add, or remove Apple ID payment methods


Take care.

5 replies
Question marked as Top-ranking reply

Jan 13, 2022 12:15 PM in response to xanthigontica

Greetings xanthigontica,


We understand that you are having some difficulty subscribing to iCloud+, and we'd like to help. Begin by ensuring a valid payment method is on file for that subscription. If you have a balance on your Apple ID account, any charges will be taken from that first, but a credit or debit card must be on file and selected for that subscription.


Change, add, or remove Apple ID payment methods


Take care.

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My iPhone won’t let me upgrade my iCloud Storage Plan

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