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Every time i click on “Manage Storage” it take me to the page with the monthly plan options, and when i click on the one i want and then “update to iCloud+” it takes me to the “Payment and Shipping Methods page”. so i try clicking on the payment method i wanted (Apple ID Balance) and Nothing happened it just showed me my apple ID balance.
I am facing the same issue, have added multiple other valid payment options and have an Apple balance too. Not sure why the upgrade isn’t simply happening. Can you please help here? I think this may be a system error.
I am facing the same issue, have added multiple other valid payment options and have an Apple balance too. Not sure why the upgrade isn’t simply happening. Can you please help here? I think this may be a system error.
I finally did it, but i had to do it from my laptop. It simply couldn't happen from I my phone and I didn't have any other payment methods, but through my MacBook I didn't need any more other than my Apple Balance. I recommend just doing it from there.
Greetings xanthigontica,
We understand that you are having some difficulty subscribing to iCloud+, and we'd like to help. Begin by ensuring a valid payment method is on file for that subscription. If you have a balance on your Apple ID account, any charges will be taken from that first, but a credit or debit card must be on file and selected for that subscription.
Change, add, or remove Apple ID payment methods
Take care.
SAME!!! Were you able too figure it out??
I am having the same issue. How do you do it on the laptop? I tried that but didn't see where I could do that. Thx
My iPhone won’t let me upgrade my iCloud Storage Plan
