I am working on a MacBook Pro. The "d" key repeats if it is touched. The other keys are typed only if they are pressed. Has anyone experienced this issue and resolved it at home? If so, please share what you did with me. Thank you.
sds1662 wrote:
I am working on a MacBook Pro. The "d" key repeats if it is touched. The other keys are typed only if they are pressed. Has anyone experienced this issue and resolved it at home? If so, please share what you did with me. Thank you.
Sounds like a hardware issue with the keyboard...
see if this helps:
How to clean the keyboard of your MacBook or MacBook Pro
https://support.apple.com/en-us/HT205662
You can try trouble shoot further you can:
—Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.
This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac
This will tell you if it a universal issue or isolated to your user/admin account.
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
If no insight or resolve see if you qualify here—
https://support.apple.com/keyboard-service-program-for-mac-notebooks
sds1662 wrote:
I am working on a MacBook Pro. The "d" key repeats if it is touched. The other keys are typed only if they are pressed. Has anyone experienced this issue and resolved it at home? If so, please share what you did with me. Thank you.
Sounds like a hardware issue with the keyboard...
see if this helps:
How to clean the keyboard of your MacBook or MacBook Pro
https://support.apple.com/en-us/HT205662
You can try trouble shoot further you can:
—Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.
This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac
This will tell you if it a universal issue or isolated to your user/admin account.
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
If no insight or resolve see if you qualify here—
https://support.apple.com/keyboard-service-program-for-mac-notebooks
How to Stop "D" Key Repeats on MacBook Pro
