Not receiving Verification Code after changing my carrier service provider
I am unable to receive verification cides after I changed my carrier service provider
Shifted from Ufone to Zong
Any assistance will be appreciated
iPhone 11, iOS 14
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I am unable to receive verification cides after I changed my carrier service provider
Shifted from Ufone to Zong
Any assistance will be appreciated
iPhone 11, iOS 14
Hi Sarmadiqbal,
We see you're having trouble getting verification codes to your device. You'll want to make sure that you have your trusted device and number setup properly. You can learn how to do that here: Two-factor authentication for Apple ID
You will also want to make sure that you setup an SMS plan on your device with your new carrier if you plan on receiving codes through text messages. We hope this helps.
Take care.
Hi Sarmadiqbal,
We see you're having trouble getting verification codes to your device. You'll want to make sure that you have your trusted device and number setup properly. You can learn how to do that here: Two-factor authentication for Apple ID
You will also want to make sure that you setup an SMS plan on your device with your new carrier if you plan on receiving codes through text messages. We hope this helps.
Take care.
I have talked to new carrier, everything is normal on their end.it is Apple who has to update me carrier on my number.
Apple is sending texts to my number with previous carrier. How can I tell apple to update my carrier in their records??
Need assistance
Regards
Hi Sarmadiqbal,
We see you're having trouble getting verification codes to your device. You'll want to make sure that you have your trusted device and number setup properly. You can learn how to do that here: Two-factor authentication for Apple ID
You will also want to make sure that you setup an SMS plan on your device with your new carrier if you plan on receiving codes through text messages. We hope this helps.
Take care.
Sarmadiqbal,
If you've changed your number, you'll need to refer to the article previously sent to add your new number as a trusted phone number to your account. Your Apple ID won't have any association with the carrier of your iPhone, just the number.
When you talked to your new carrier, did you mention that you can receive SMS text messages, but not codes? They may need to do something different to check why you can't receive "short codes".
In the meantime, this article shows other aways to get a verification code:
Get a verification code and sign in with two-factor authentication
If you need to start account recovery because you don't have access to the previous number you can learn how here:
How to use account recovery when you can't reset your Apple ID
Take care.
Thank you
I'll try this I hope.it resolves my issue
Grateful for assistance
Will get back to you if required
Regards
Not receiving Verification Code after changing my carrier service provider