Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Verification codes

I have a new iPhone 14 and a new carrier. Now I’m not able to receive verification codes. How can I fix this?

iPhone 14, iOS 16

Posted on Feb 4, 2023 4:56 PM

Reply
Question marked as Best reply

Posted on Feb 4, 2023 5:20 PM

Thanks for replying.


Those then would be SMS messages delivered by your carrier.


Check Settings -> Messages to ensure that “Filter Unknown Senders” is NOT “on.”


Are you receiving SMS “green bubble” messages from android users?


If not, contact your carrier to ensure that SMS/MMS is properly provisioned on your SIM/eSIM.



6 replies
Question marked as Best reply

Feb 4, 2023 5:20 PM in response to winifred83

Thanks for replying.


Those then would be SMS messages delivered by your carrier.


Check Settings -> Messages to ensure that “Filter Unknown Senders” is NOT “on.”


Are you receiving SMS “green bubble” messages from android users?


If not, contact your carrier to ensure that SMS/MMS is properly provisioned on your SIM/eSIM.



Feb 4, 2023 6:18 PM in response to winifred83

winifred83 Said:

"Verification codes: I have a new iPhone 14 and a new carrier. Now I’m not able to receive verification codes. How can I fix this?"

-------


Troubleshooting Two-Factor Authentication:

For Apple: What code do you refer to? If you are referring to Apple's Two-Factor Authentication, then remove, and then add this back as a Trusted Device: Manage Two-Factor Authentication for your Apple ID from iPad - Apple Support

Verification codes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.