Some Keys on IPAD pro magic keyboard not working

I bought the IPAD pro magic keyboard few days ago, and only to discover on setting up the keyboard with my 2021 IPAD pro, that the M,H,J,K,U,I,O and P buttons are not working.

‘Please any one with an idea on how to solve this problem??


Posted on Jan 12, 2022 3:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2022 1:37 PM

Hello Jmomoh,


Thanks for reaching out to Apple Support Communities. Upon review of your post, it seems that you have some keys that don’t work on your Magic Keyboard when paired to your iPad. We can see why you’d want this taken care of, so let us help from here! 


Let’s start by taking the following steps, which may help with this unexpected behavior: restart your iPad, make sure it is up to date, close the apps you are typing in and reopen them. If the issues persist after those steps, please unpair and re-pair the keyboard with your iPad and test again.


1. Restart your iPad

2. Update your iPhone, iPad, or iPod touch

3. Quit and reopen an app on iPad

4. Pair Magic Keyboard with iPad


Please let us know if you have follow up questions, so we can continue assisting. Take care!

2 replies
Question marked as Top-ranking reply

Jan 13, 2022 1:37 PM in response to Jmomoh

Hello Jmomoh,


Thanks for reaching out to Apple Support Communities. Upon review of your post, it seems that you have some keys that don’t work on your Magic Keyboard when paired to your iPad. We can see why you’d want this taken care of, so let us help from here! 


Let’s start by taking the following steps, which may help with this unexpected behavior: restart your iPad, make sure it is up to date, close the apps you are typing in and reopen them. If the issues persist after those steps, please unpair and re-pair the keyboard with your iPad and test again.


1. Restart your iPad

2. Update your iPhone, iPad, or iPod touch

3. Quit and reopen an app on iPad

4. Pair Magic Keyboard with iPad


Please let us know if you have follow up questions, so we can continue assisting. Take care!

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Some Keys on IPAD pro magic keyboard not working

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