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I am unable to successfully create a trade in for my old MacBook Pro with either my home or office address. Apple claims it could not verify it, and that I need to edit or confirm it.
I've tried a number of possible permutations of my addresses, and none work. There is also no way to confirm it is correct (which it is).
Any ideas?
adam-heath wrote:
I am unable to successfully create a trade in for my old MacBook Pro with either my home or office address. Apple claims it could not verify it, and that I need to edit or confirm it.
I've tried a number of possible permutations of my addresses, and none work. There is also no way to confirm it is correct (which it is).
Any ideas?
https://discussions.apple.com/content/attachment/29847f1c-fcfd-4013-8368-debb4b6a4be9
hmmm..
Verify your Shipping address is confirmed in >System Preferences>AppleID>
Change Payment & Shipping preferences for your Apple ID on ...
if no insight or resolve—
Call Customer Support (800) MY–APPLE (800–692–7753)
or
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
adam-heath wrote:
I am unable to successfully create a trade in for my old MacBook Pro with either my home or office address. Apple claims it could not verify it, and that I need to edit or confirm it.
I've tried a number of possible permutations of my addresses, and none work. There is also no way to confirm it is correct (which it is).
Any ideas?
https://discussions.apple.com/content/attachment/29847f1c-fcfd-4013-8368-debb4b6a4be9
hmmm..
Verify your Shipping address is confirmed in >System Preferences>AppleID>
Change Payment & Shipping preferences for your Apple ID on ...
if no insight or resolve—
Call Customer Support (800) MY–APPLE (800–692–7753)
or
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
Thanks @leroydouglas. I didn't know about that, and while it didn't seem to help directly I did manage to get the right incantations of one of my addresses to register after setting that (strangely not the address that matched!).
Good idea to just call them if I don't get the trade in kit delivered.
Cheers
Apple Trade In (UK) - Cannot set my address
