Invited by family member but error message when attempting to join

I have been receiving the message "There was a problem loading this page. Try again or come back later" for the last three days. How can I resolve this?

iPad Air 2, iPadOS 15

Posted on Jan 13, 2022 7:27 AM

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Question marked as Top-ranking reply

Posted on Jan 14, 2022 11:46 AM

Dresz981,


Thanks for the update. As a suggestion, you'd want to go to the person that did invite you to join their family group to invite you once again. They can check the status on their device too. If needed they can select "Resend Invitation". The instructions are included in the guide we shared in our previous message.


Kind regards.

5 replies
Question marked as Top-ranking reply

Jan 14, 2022 11:46 AM in response to Dresz981

Dresz981,


Thanks for the update. As a suggestion, you'd want to go to the person that did invite you to join their family group to invite you once again. They can check the status on their device too. If needed they can select "Resend Invitation". The instructions are included in the guide we shared in our previous message.


Kind regards.

Jan 14, 2022 10:03 AM in response to Dresz981

Hello, and welcome to Apple Support Communities Dresz981,


We can see you've received an error message when trying to accept an invitation for Family Sharing.


Let's see if the steps included in this guide helps you: Set up Family Sharing. You'd want to select "Join a family group" and it will get you to the section you'll need. It gives you a few choices on how to accept including using the email sent or using your device. You can try a different device or even change your network as a suggestion. You'd also want to make sure you're not a part of another family group too.


We hope this helps.

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Invited by family member but error message when attempting to join

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