📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

new iMac 27, Safari suddenly quits as it opens, what next?

I'm setting up a new iMac 27, Safari suddenly quits as it starts to open, making it impossible to set up some accounts. Any advice?

iMac 27″, macOS 10.13

Posted on Jan 13, 2022 1:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2022 3:14 PM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


4 replies
Question marked as Top-ranking reply

Jan 14, 2022 3:14 PM in response to COF2022

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


new iMac 27, Safari suddenly quits as it opens, what next?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.