cannot connect to app store

Hi Transcanadamedicalcentre, thank you for posting in Apple Support Communities.

There can be a number of reasons why you may not be able to connect to the App Store one of which is to check that you have the latest iPadOS with iPadOS 15.2.1 released yesterday. The following link will help explain how to update your iPadOS https://support.apple.com/en-au/HT204204

However, there can be other reasons and the following link will explain how to check and resolve issues whereby you cannot connect to the App Store https://support.apple.com/en-au/HT201400