Reinstall OS X for return fail

Returning a 2011 Mac Book Pro. Have erased the Mac and cannot install Yosemite (Install OS X says needed file is missing). Can I return the computer as is?

MacBook Pro 15″, OS X 10.10

Posted on Jan 13, 2022 4:12 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2022 5:31 PM

you want to do this:


On an Intel-based Mac, if you use Shift-Option-Command-R during startup, you're offered the macOS that came with your Mac, or the closest version still available. If you use Option-Command-R during startup, in most cases you're offered the latest macOS that is compatible with your Mac. Otherwise you're offered the macOS that came with your Mac, or the closest version still available.

from:

How to reinstall macOS - Apple Support


.


2 replies
Question marked as Top-ranking reply

Jan 13, 2022 5:31 PM in response to MDuffinTucson

you want to do this:


On an Intel-based Mac, if you use Shift-Option-Command-R during startup, you're offered the macOS that came with your Mac, or the closest version still available. If you use Option-Command-R during startup, in most cases you're offered the latest macOS that is compatible with your Mac. Otherwise you're offered the macOS that came with your Mac, or the closest version still available.

from:

How to reinstall macOS - Apple Support


.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Reinstall OS X for return fail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.