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purchased movies not showing up on apple tv app and purchased movies in itunes purchased movies cannot download

purchased movies not showing up on apple tv app and purchased movies in itunes purchased movies cannot download

iPhone 13 Pro Max

Posted on Jan 13, 2022 6:26 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2022 3:17 PM

Hey there BuddyJB,


Thanks for reaching out to the Apple Support Communities. We understand you're having issues with purchased movies not showing up on the Apple TV app, and you're unable to download movies that were previously purchased in iTunes. We'd be happy to help!


To get started, check out the steps listed in the following resource that can help with troubleshooting issues with redownloading movies, and what to do if you don't see an item you want to download: If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support


If still having issues after going through the link above, then we would recommend reaching out to Apple Support directly from this link here: Get Support - Apple


We hope that's able to help.


Have a great day!

1 reply
Question marked as Top-ranking reply

Jan 14, 2022 3:17 PM in response to BuddyJB

Hey there BuddyJB,


Thanks for reaching out to the Apple Support Communities. We understand you're having issues with purchased movies not showing up on the Apple TV app, and you're unable to download movies that were previously purchased in iTunes. We'd be happy to help!


To get started, check out the steps listed in the following resource that can help with troubleshooting issues with redownloading movies, and what to do if you don't see an item you want to download: If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support


If still having issues after going through the link above, then we would recommend reaching out to Apple Support directly from this link here: Get Support - Apple


We hope that's able to help.


Have a great day!

purchased movies not showing up on apple tv app and purchased movies in itunes purchased movies cannot download

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