how to restore a iphone 12 when the apple logo is stuck on the screen?

how to restore a iPhone 12 when the apple logo is stuck on the screen

iPhone 12, iOS 15

Posted on Jan 13, 2022 9:49 PM

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Question marked as Top-ranking reply

Posted on Jan 13, 2022 9:59 PM

How long is it stuck?


If there's something corrupted, it might be possible to restore it by putting it into recovery mode and then connecting to a computer - either a Mac or a PC with iTunes. It would just rebuild iOS from scratch using the computer as an intermediary.


If you can't update or restore your iPhone or iPod touch - Apple Support


After that you should have a device that you can just set up like it was new.

1 reply
Question marked as Top-ranking reply

Jan 13, 2022 9:59 PM in response to tonyaghent72

How long is it stuck?


If there's something corrupted, it might be possible to restore it by putting it into recovery mode and then connecting to a computer - either a Mac or a PC with iTunes. It would just rebuild iOS from scratch using the computer as an intermediary.


If you can't update or restore your iPhone or iPod touch - Apple Support


After that you should have a device that you can just set up like it was new.

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how to restore a iphone 12 when the apple logo is stuck on the screen?

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